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Update by user Feb 08, 2012

Now DePaul is letting an unprofessional and terrible general counsel call Marla Morgen handle my situation, which is a joke!!!I wouldn’t hire her if she were the last lawyer in Illinois.

Honestly, she is less than average.She is the sort of lawyer that you must stay away from at all cost based on my interactions with her.

Update by user Feb 07, 2012

DePaul is refusing to answer my emails and calls. The school is a total joke!!!!

Update by user Jan 13, 2012

I just received another email from Anissa Jones that says I am dismissed after my last post calling her and Art Munin a joke.I guess being honest hurts, which is what I am all about.Heck, it is not like I am lying.

They are jokes! Now, she and Art are refusing to discuss my degree conferral, which shows what they are all about. They are nothing but bullsh**ers. I know Art Munin is a consultant that you SHOULD NOT hire based on my interactions with him.

He is unprofessional and is nothing but a phony. Please accept my warning and do not attend any of his workshops or hire him. Please also do not hire Anissa Jones or anyone at her Africentials company based on my dealings with her.

Please remember that I am not trying to hurt their business. I am just trying to warn you about them.

They are unprofessional bullsh**ers who you must not be trusted.I am saying this based on my experience and multiple interactions with them.

Update by user Jan 12, 2012

I just learned from Anissa Jones of the Deans Office that I WILL NOT be receiving my diploma for at least a year maybe longer.Plus, the Dean of Students Art Munin is not answering my emails or calls.

He is a joke! They both are jokes! Heck, this University a joke! Please stay away at all cost!!

This school is a total rip off! The National Council on Teacher Quality (NCTQ) gave DePaul University graduate elementary program an F grade, while the undergraduate elementary program barely managed a C+. Please anyone considering attending DePaul should change their mind right away.

Please read the student reviews on DePaul adimistration and academics.You would be better off going a community college than paying $30,000 a year for this school.

Original review posted by user Dec 23, 2011

I want my $60,000 in loans back. This school has caused me a lot of stress over the past nine months with their refusal to correct the FX and F grades that I received for withdrawing from a couple of classes due to health problems. They said I did not send in the withdrawal forms, which I did. Then they said I waited too long to inquire about the status of the withdrawals, which I proved wrong with multiple emails dated back over a year. I even showed them an email of me informing an instructor of my intention to drop her class. Still, they are still refusing to change the grades. I know they made the mistakes, because too many students have complained on Yelp.com about their mistakes. Plus, two of my instructors tried multiple times to get a grade changed on my transcript, but couldn't at first. They had to submit multiple forms and send emails before the school changed the grade. I have the email proof from them of their struggle to get a grade changed on my transcript. I believe that is enough to prove that it is something wrong with the school not me. They did not even accept the forms from their own employees so why would they accept my withdrawal forms? This situation has caused me a lot of stress. I have gained eighty pounds after losing 180 and a doctor has prescribed me anxiety medication for the stress. This school is wrong and they know it. Those grades will stop me from going to a decent grad school and attaining a good job. They know am right. I just found out that this terrible school is holding my diploma by stopping the degree conferral process. I should not have to pay for a degree I will not receive. I am attaching reviews of current and former students complaining about the administration mistakes.

Reviews of DePaul University from Yelp.com.

Person 1 (9/10/2011) - Administration: In a role reversal, you (the student) have to keep a watchful eye on what can only be described as kindergarten class run amok (the administration). Without keeping that Sauron-like gaze on your counselors, assistant deans, and other administrators, your course choices, graduation plans, transfer credits, or student organizations can easily get fouled up. Whoops.

Person 2 (1/11/2008) - i have a lot of friends who went to this school, but despite some good faculty, it sucks as a school and a campus. Really small, with obnoxious security personnel, and an inept administration.

Person 3 (2/18/2009) - Advising. My advisor in the school of ed, Cheryl Massey, is NEVER available. I've called her, e-mailed her, left messages and stopped by her office and have only been able to reach her ONCE. And the time I did meet with her, she rushed me out of her office so fast, I barely was able to speak with her about what I came for. Note: I just received an e-mail that she's taken a leave of absence and I've been assigned a new advisor. Hopefully that one is better.

Person 4 (4/4/2009) - The financial aid department is the picture of incompetency. Someone messed up my paperwork in my last semester when I was student teaching and because of this I was unable to get a student loan for it. Rather than sending me a bill, DePaul throws me into a collection agency and I hear from the agency rather than DePaul informing me that I owe 6000 dollars!! EVERY quarter I battled the financial aid department with some problem that was usually their fault... and every quarter I left countless voicemails to people who did not return calls ( My friends and I used to joke that no one actually worked in the financial aid dept.)

4. Last, but not least, the staff was pompous, for lack of better words.

Person 5 (7/26/2011) - I've heard some really good things about this school which made me consider it as an option for a grad program. However after dealing with the admnistration--Me thinks not.

I have never experienced such disorganized, rude, half arsed employees. Regarding one issue, ONE, I have been told about a dozen different things. Its like they just tell you what ever *** pops in their heads at the time and hope that they guessed right!!! I dont know if its children or what answering the phones, but whoever they are, they act as though they dont know they are on the planet.

I asked a simple question and then the young woman on the other end replied "So let me see if I understand--you want to (insert completely and totally unrelated issue here)." WHAT??? Thats not what I said at all! And seriously, we went through this about 4 times during the convo.

Person 6 (7/20/2011)- The gripe:

Financial aid is a horrible experience at DePaul. I have gone to three colleges and DePaul has, by far, the worst financial aid department. It got so bad that for one term I had to seek out a private loan to cover the term because FA did not take very good care of me and deadlines were missed. I had some personal health issues which triggered my tardiness but the problem is that DePaul uses their own private bank and the have stringent rules. So instead of tacking the cost of the prior term to the next quarter I had no other option but to seek out a private loan. It was wretchedly awful and I don't understand why their stringent bank would not pay for a prior balance. If I already had their bank pay for two or three terms prior I don't see why they wouldn't allow some sort of exception. It was simply unnecessary and I almost missed the deadline to register for classes in order to continue pursuing my degree without interruption.

Inconsistencies:

There are too many people working at DePaul which, I believe, has resulted in too many people who are not on the same boat so to speak. I have had one mentor tell me one thing while someone else tells me something that contradicts the other. It's very frustrating for a student, such as myself, to pursue a degree and to run into these perpetual problems on an ongoing basis. Students of DePaul know very well of what I speak of.

#11 Joe B.

Monetary Loss: $60.

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Anonymous
#1161056

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sol15g
#400087

I might not be able to get anymore financial aid to transfer into another school.I know there is a limit.

I might have to pay upfront to transfer my credits into another a school. I want DePaul to pay for anything extra that I will have to pay. I will present a bill if necessary. It is looking like I will have to retake 50% of the classes over since most schools will only accept 50% of transfer credits.

I believe DePaul should pay for that 50% and any other expenses that may occur, because no school should be able to hold a degree that a student has earned. I just received a good offer from one of the top universities in America to enroll in one of their business master degree programs. The offer includes special scholarship considerations for leaders, a waived application fee, and more. It is unfortunate that this school is doing everything to stop me.

They should have to pay for me to earn another degree. The $60,000 is not enough. That is what I owe now. I want them to pay for the remainder of my undergraduate degree since I will have to go elsewhere.

I told them over a hundred times that I need verification that I completed my degree to start grad school in January, which they have ignored. They even sent me an email informing me that the degree conferral has been stopped. There is no reason to stop a degree conferral if a student has or will pay thousands of dollars for that degree. Either, you give me the degree or pay my student...

I owe a lot of money and I do not have the degree to get a job that will pay it back. It is time for DePaul to pay up or right their wrong. I will possibly lose thousands of dollars in scholarships.

What more do they want?They cannot force me to transfer to another school to earn a degree that I already earned and still be able to keep the money I owe in loans.

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sol15g
#396642

I am posting the letter they sent me saying they could not help even if they are at fault.

Hi XXXXXX,

We're receiving your emails but I'm sorry to say that the decision of the Exceptions Committee stands. We will not be able to withdraw you from these classes now. The email that you received from the Exceptions Committee explains that these courses are too old to change. If you had followed up at the time, you could have rectified the problem but at this late date, we can't fix any mistakes (whether they were yours or ours). We were able to do so once before for you but that's the limit of such changes that the university will allow us to make so long after the registration. In the future, please review your computer record regularly to determine that changes you've requested in your registration have gone through accurately.

XXXXX, I have another piece of bad news about the grade change. I had promised to contact Yelena Vayneberg but I am unable to reach her as she no longer teaches for the university. As she was the instructor, she is the only one who can verify the grade change. I'm sorry that we won't be able to fix that either. If you request Pass/Fail grading from instructors in the future, please confirm with them their understanding of your grade, later in the quarter.

We're sorry that you are so disappointed in DePaul. There are limits to what we can do for students although we try to help in any way that we can. We hope that...

Take care, XXXXX. And congratulations on all that you've accomplished.

Susan

Susan C. Reed

Associate Dean for Curriculum, Instruction and Assessment

Associate Professor

School for New Learning

DePaul University

I crossed my name out with XXXXX. I am only using the associate professor name to prove that I did not fake this letter. This letter is NOT a personal attack on her.

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sol15g
#396616

At first, they said I did not send in the forms.

Anonymous
#396330

Repost; what did you hear the first time?

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